REFUND POLICY
Thank you for shopping at RAGAZZA. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a refund, please make sure that:
- The product was purchased in the last 7 days.
- The product is in its original packaging.
- You have the receipt or proof of purchase.
- The product isn’t used or damaged.
Products that do not meet these criteria will not be considered for return.
To initiate a return, please follow these steps:
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Contact us by email at info@shopragazza.com to inform us of your desire to return the product. You may need to complete a return form or provide details of your purchase.
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Please note that you are responsible for the shipping costs of the returned item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If your product is defective or damaged, you may choose to exchange it for the same item. Please contact us as outlined above to begin the exchange process.
Contact Us
If you have any questions about our returns and refunds policy, please contact us at:
- info@shopragazza.com
Changes to the Refund Policy
RAGAZZA reserves the right to update or modify this policy at any time without prior notice. This policy was last updated on 26 April 2024
Thank you for understanding and respecting our refund policy. We look forward to serving you.